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Title:  Engineer


Job Description

Quality Engineer

Hopkinton, MA


Make Your Mark Driving Established Quality Programs to the Next Level at a Global Industry Leader


Grow your skills in a broad role that offers autonomy, work-life balance and more


If you are an experienced manufacturing quality engineer with the drive to make a difference, this position offers you some compelling opportunities. You will:

  • Own and lead the quality strategy for this facility, including established programs, and make an impact as you drive improvements.
  • Expand your experience in areas such as product quality; interacting with sales and customers; ISO audits; the quality management system (QMS); International traffic in arms regulations (ITAR);and even some environmental, health & safety (EHS) efforts.
  • Enjoy a good deal of autonomy; while we have some corporate guidelines and resources, you'll have flexibility in managing programs and achieving goals.
  • Learn about intriguing precision frequency control products (if you're not already familiar with them) used in wireless infrastructure, networking, test & measurement, and other military and commercial applications.
  • Enjoy the best of both worlds: the small company culture of the Hopkinton business unit (for example, we run one shift, Monday through Friday) as well as the stability of a global industry leader.


We touch millions of lives globally every day. CTS is a leading designer and manufacturer of sensors, actuators, and electronic components for original equipment manufacturers (OEMs). We have over 20 locations in 12 countries and more than 3,500 employees. Our innovative sensing, connectivity, and motion solutions offer a diverse range of products across many industries. We are at the forefront of innovating life-changing technology, focusing on quality to keep people safe, healthy, and happy.


The Requirements


To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer. In addition, to be a good fit for the Quality Engineer opportunity, you will have:

  • A bachelor's or master's degree in MS/BS in Engineering, preferably Electrical, Mechanical or Quality. Other qualified technical education will be considered based on experience.
  • 5+ years’ experience in a quality engineering role in manufacturing environments, including ISO audits and quality management systems; familiarity with EHS is a plus.
  • Electronics manufacturing experience is preferred, and knowledge of electronic measurement instrumentation used at high frequency a plus.
  • A demonstrated ability to proactively develop new ideas / methodologies, including self-motivation and a proactive, results-oriented approach.
  • Practical experience in ERP Systems, ideally including SAP platform user-level familiarity. 


Please see the More Insights section, below, for additional information.


The Role


You will join the team at CTS Corporation’s Hopkinton Frequency Control Products Group and serve as the site's primary quality resource. Key responsibilities will include:

  • Leading quality engineering activities related to customer, supplier, and internal quality issues, including creating create corrective action plans.
  • Managing the ISO9001-2015 QMS, including leading team activities to review and improve quality procedures.
  • Leading continuous improvement efforts as required by external, supplier, and internal gap analysis.
  • And more.


Please see the More Insights section, below, for additional information.


More Good Reasons


Own the impact

We'll look to you to take autonomous ownership of your responsibilities while also collaborating with other engineers, production operators, customers and vendors. In addition to day-to-day activities, you'll own the Hopkinton quality strategy moving forward.


Professional development

CTS has a talent review process by which we help people develop and move along in their careers. We offer plenty of skill development programs, such as leadership and communication trainings, including spending time at other locations. Once you have proven yourself you might set your sights on multiple career paths within the company.


Great environment

You will join a team that includes dedicated, smart, talented and mutually supportive professionals. The team is lean, and the pace is fast, but we believe in strong communication and are all dedicated to meeting our goals and objectives. While we work hard, we also enjoy strong work/life balance.


Growth orientation

Across CTS, we are pursuing growth initiatives, looking to double over the next few years. That means adding key resources and providing room for strong performers to make a name for themselves.

Excellent compensation

In addition to a competitive salary and bonus potential, we offer a slate of benefits including medical, dental, vision and other insurances; a 401(k) plan; flexible spending accounts; and more.


More Insight


More about the Requirements

In addition to the qualifications described under The Requirements tab, you will need:

  • Knowledge of and demonstrated experience in recognized QE skills such as Lean/Six Sigma, 5S, DOE, VSM, C-E / RCA and/or TQM.
  • Good technical understanding of quality, including:
    • Capability in lean manufacturing, continuous improvement, Six Sigma principles, etc.
    • The ability to plan meaningful experiments and analyze data with mathematical tools.
  • Knowledge of and demonstrated experience with ISO9001-2015, including lead participation in registrar audits.
  • The ability to learn and develop a reasonable understanding of the technology of CTS electronic products.


Just as important will be the following competencies and characteristics:

  • Judgement and analytical conceptualization, including good understanding of cause-and-effect relationships that will provide the skill to identify and solve problems.
  • Project management skills, including prioritizing multiple projects/tasks, with good planning and follow-up skills.
  • Solid verbal and written communication skills, including negotiation and presentation abilities, with the ability to convey a clear understanding of issues.
  • Coaching, mentoring and performance management skills, with the ability to lead or influence individuals and groups.


Preferred but not required:

  • Lean Six Sigma green belt certification. 
  • Quality engineering certification through ASQ Registration and/or certification in Lean/Six Sigma.
  • Knowledge and understanding of applicable U.S. federal laws and regulations governing the export and import of controlled products, technology, services, and software. This includes, but is not limited to, knowledge of International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR).


You should expect to work on-site every day (with some flexibility) and we are taking appropriate precautions to protect the health and safety of all employees and visitors.


More about the Role

In addition to the responsibilities described under The Role tab, you will:

  • Lead and participate in QE activities related to customer, supplier, and internal quality issues and create corrective action plans based on findings.
  • Manage the ISO9001-2015 QMS, including leadership of team activities to review and improve quality procedures. This will include scheduling and conducting management review meetings and creating and maintaining quality system documentation as required by ISO9001 and our site needs.
  • Manage ITAR and EAR compliance and document control systems.
  • Lead continuous improvement efforts as required by external, supplier, and internal gap analysis. 
  • Lead the internal audit team and translate IA findings to corrective actions.
  • Direct the efforts of the site Document Control Associate and incoming/in-line inspection personnel.
  • Communicate with both customers and suppliers on quality-related concerns, quality system improvement, and continuous improvement projects, representing the company in this regard.  Activities will include negotiation of quality standards, establishing mutual action plans, and making presentations.
  • Gather data and prepare periodic reports for management on quality metrics (TCOQ/COPQ) and other company quality activities/issues.
  • Establish and communicate quality standards to involved personnel. This activity will include a wide range of activities, from establishing visual standards to disposition of MRBs.
  • Ensure EHSS objectives and targets are established for employees as applicable to their roles, training is assigned and completed on-time, and procedures are implemented, followed, and monitored to ensure EHSS compliance.


More about your success

This is a smaller operation with 20 employees and, while there is an individual who handles inspection, you'll oversee all aspects of quality. You'll shape and manage the overall quality strategy while also making hands-on contributions. While your quality expertise will be essential, just as important will be your leadership skills, particularly in driving change. You'll need to help people understand and buy in on changes. The more you can engage stakeholders in solving problems, the more effective the solutions will be.


Because of our size, everyone wears multiple hats. You can look forward to a good deal of diversity -- no two days will be the same. Those who thrive in our organization are friendly and approachable team players, but also self-driven to deliver their best work daily and inspire the best work from their colleagues. They are skilled and curious natural thinkers who are compelled to increase their knowledge and continually add value through their contributions.

United States EEO Statement 
CTS Corporation is an affirmative action/equal opportunity employer who complies with all applicable federal, state and local employment laws. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CTS Corporation will be based on merit, qualifications, and abilities. It has been and shall continue to be both the official policy and the commitment of CTS Corporation to further equal employment opportunities for all persons regardless of, among other characteristics, race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristics protected by applicable Federal, State or Local law.
We fully comply with all applicable Department of Labor and EEOC rules, regulations, guidelines, and orders including but not limited to Executive Order 11246 and 41 C.F.R. §§ 60-1.4, 60-250.5(a), 60-300.5(a) and 60-741.5(a). The parties hereby incorporate the requirements of 41 C.F.R. §§ 60-1.4(a)(7), 29 C.F.R. Part 471, Appendix A to Subpart A, 41 C.F.R. § 60-300.5(a) and 41 C.F.R. § 60-741.5(a), if applicable.
Except where prohibited by law, all offers of employment are contingent upon successfully passing a background check and drug screening.
United States Additional Considerations 
It is unlawful in all states where the Company operates, including Massachusetts, to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates applicable laws may be subject to criminal penalties and civil liability. The Company does not require a lie detector test as a condition of employment nor continued employment.  

Applicants must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the United States.

No agencies, please. We do not accept any unsolicited resumes and are not looking to engage an agency. We receive inquiries from agencies daily. Do not direct any inquiries or emails to hiring managers. It is not our standard practice to utilize agencies; we are a federal contractor and need to comply with the same process for all. 
Global Privacy Policy
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Hopkinton, MA, US, 01748

Job Type:  Full-Time

Nearest Major Market: Boston

Job Segment: Manufacturing Engineer, Electronics Engineer, Medical, Engineer, ERP, Engineering, Healthcare, Technology