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Title:  Account Manager


CTS is a $550 million corporation that employs 4,000+ dedicated people. CTS designs and manufactures electronic components, actuators, and sensors to OEMs in the automotive, communications, medical, defense and aerospace, industrial, and computer markets. The company manufactures products in North America, Europe, and Asia.  Founded in 1896 as Chicago Telephone Supply, CTS is headquartered in Lisle, IL.



Job/Position Summary

Implements sales strategy for increasing sales and profits for Tier 1 accounts.  Responsible to manage Tier 1 accounts and are responsible for building strong customer relationships, developing account management strategies, coordinating with internal teams to deliver solutions that meet customer needs, and identifying opportunities to grow accounts.   Knows how Tier 1 businesses work; knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.


Major Areas of Responsibility

  • Respond to and coordinate all internal and external activities associated with assigned accounts.  This would include but not be limited to expediting, quoting, providing samples, coordinating meetings, delivery and scheduling issues and negotiating contracts, LTA’s, etc. to ensure continued profitable business, price erosion prevention and expansion of core technologies.
  • At assigned accounts, develop and maintain strategic relationships at various levels within the organization.
  • Develop sales forecasts at assigned accounts to support the S&OP and business planning process.
  • Understand customer applications and problem opportunities and how CTS can provide that solution either with existing products or new product development. 
  • Comprehensive understanding of customer needs and shares information internally at CTS.
  • Work with advanced engineering to position CTS for future technologies.
  • Support developing customer strategies at assigned accounts.
  • Provide market intelligence from competitive and customer needs perspective to aid in CTS strategic product strategies.


Required Knowledge, Skills and Abilities

  • Experience working with automotive OEMs and/or Tier 1 manufacturers.
  • Strong negotiations & sales abilities.
  • Must be able to make sound decisions based on objective data gathering consistent with CTS goals and objectives.
  • Must be a self-starter and results oriented.
  • Must have good time-management and planning skills.
  • Proficient in both written and oral communication in English.  Must project a positive image that is well-respected, both internally and externally.  Must be skilled in giving presentations
  • Must be able to lead individuals and teams in the organization to meet customer requirements in the most cost-effective manner.
  • Travel to the customer is expected. 
  • Must be proficient in office software such as Microsoft Teams, Excel, Word, PowerPoint and CRM systems such as Salesforce.com


Required Education and Experience

  • Bachelor’s degree required, technical degree preferred
  • 3+ years of experience working with automotive OEMs and/or Tier 1 manufacturers
  • Five years of automotive industry experience


Physical Demands

  • Ability to work several hours at a computer
  • Ability to travel (domestic and international) as needed


Working Environment

  • Hybrid



United States EEO Statement

CTS Corporation is an affirmative action/equal opportunity employer who complies with all applicable federal, state and local employment laws. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CTS Corporation will be based on merit, qualifications, and abilities. It has been and shall continue to be both the official policy and the commitment of CTS Corporation to further equal employment opportunities for all persons regardless of, among other characteristics, race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristics protected by applicable Federal, State or Local law.


We fully comply with all applicable Department of Labor and EEOC rules, regulations, guidelines, and orders including but not limited to Executive Order 11246 and 41 C.F.R. §§ 60-1.4, 60-250.5(a), 60-300.5(a) and 60-741.5(a). The parties hereby incorporate the requirements of 41 C.F.R. §§ 60-1.4(a)(7), 29 C.F.R. Part 471, Appendix A to Subpart A, 41 C.F.R. § 60-300.5(a) and 41 C.F.R. § 60-741.5(a), if applicable. Except where prohibited by law, all offers of employment are contingent upon successfully passing a background check and drug screening.


United States Additional Considerations

It is unlawful in all states where the Company operates, including Massachusetts, to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates applicable laws may be subject to criminal penalties and civil liability. The Company does not require a lie detector test as a condition of employment nor continued employment. 


Applicants must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the United States.


No agencies, please. We do not accept any unsolicited resumes and are not looking to engage an agency. We receive inquiries from agencies daily. Do not direct any inquiries or emails to hiring managers. It is not our standard practice to utilize agencies; we are a federal contractor and need to comply with the same process for all.


Global Privacy Policy

Click Here to Read CTS’ Privacy Policy https://www.ctscorp.com/privacy-policy/


Farmington Hills, MI, US, 48334

Job Type:  Full-Time

Nearest Major Market: Detroit

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